"You are always so sweet. I never feel afraid to try my button."

Emergency Medical Dispatch Certification Each of our EMD-certified attendants receives the same training as 911 dispatchers and is certified in CPR. These certifications enable the attendant to recognize life-threatening emergencies (including cardiac arrest, choking, heart attack, and stroke) and provide specific emergency care instructions to subscribers waiting for an EMS response. Rescue Alert EMD attendants are able to deliver an elevated level of care to subscribers with emergency medical needs that other medic alert centers cannot, or will not, provide. Rescue Alert’s medical alarm systems rely on a Response Center featuring EMD-certified attendants. These professionals are available around the clock to perform professional and discreet medical monitoring.

EMD Experiences display value of certification

Within a matter of days after completing the EMD training and certification course, the value of this training was demonstrated in the regular course of business in the Emergency Response Center. After receiving a call from a subscriber’s medical alert bracelet, a Rescue Alert attendant played a significant role in saving a woman’s life. A summary of the incident follows:

"On July 31, 2004 at 3:55 P.M. Rescue Alert's Response Center received a signal from South Point, OH.

The Response Center Attendant was able to make voice contact over the Rescue Alert unit with the subscriber's daughter, who explained that her mother was unresponsive and her chest rattled when she breathed.

The EMD certified attendant immediately dispatched 911, and began giving CPR instructions to the unresponsive woman's daughter.

Within minutes of starting CPR, the subscriber's daughter was able to get her mother to breath, and at 4:01 P.M. EMS arrived to transport the subscriber to the hospital.

Because the Rescue Alert EMD certified attendant was able to deliver CPR instructions, the subscriber survived, and was released from the hospital a few days later."

This clearly illustrates the benefits of having EMD trained and certified staff. The incident described is by no means a singular event. Within the first two months since training and certification, the Rescue Alert Response Center Staff have delivered pre-arrival medical assistance in no less than five separate incidents. In situations ranging from respiratory failure, to heart failure, and even arterial bleeding, the staff has given critical care assistance instruction that helped to keep these individual's vital signs supported long enough for medical professionals to arrive and take over patient care and treatment. Those five lives were saved in large part due to the skills and protocols of Emergency Medical Dispatch training and certification.